Unravelling company-internal data silos – A multiple case study of intra-organizational usage of supplier assessment data in manufacturing firms
Type
conference paper
Date Issued
2026
Author(s)
Abstract
Manufacturing firms must continuously balance information processing requirements and capacity when assessing suppliers under increasing uncertainty and complexity. Drawing on organizational information processing theory, this study investigates how firms design intra-organizational integration in supplier assessment processes. Based on a multiple case study of four manufacturing companies, the findings show that firms configure supplier assessment through combinations of cross-functional integration, assessment scope, strategic prioritization, and technological assistance. The results further reveal that integration is inherently bounded, as firms selectively process supplier-related information based on its perceived usefulness and manageability, thereby balancing information processing requirements and capacity.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Event Title
EurOMA 2026
Event Location
Vienna, Austria
Subject(s)
Division(s)