Customer Satisfaction in Business-to-Business Relations - A Tool for Measurement and Improvement
Type
conference paper
Date Issued
2006-08-04
Author(s)
Language
English
HSG Classification
contribution to scientific community
Refereed
No
Book title
Proceedings of ISBM Bi-Annual Academic Conference
Event Title
2nd Institute for the Study of Business Markets (ISBM) Bi-Annual Academic Conference
Event Location
Chicago
Event Date
02.-04.08.2006
Subject(s)
Division(s)
Eprints ID
37161