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Details

Return on Customer Satisfaction

Journal
Zeitschrift für Betriebswirtschaft
ISSN
0044-2372
Type
journal article
Date Issued
2001-10-01
Author(s)
Herrmann, Andreas  
;
Huber, Frank
;
Fischer, Marc
Language
German
HSG Classification
not classified
Refereed
No
Publisher
Gabler
Publisher place
Wiesbaden
Volume
71
Number
10
Start page
1161
End page
1190
Pages
30
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/72528
Subject(s)

other research area

Division(s)

ICI - Institute for C...

Eprints ID
2866
Support
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