Return on Customer Satisfaction
Journal
Zeitschrift für Betriebswirtschaft
ISSN
0044-2372
Type
journal article
Date Issued
2001-10-01
Author(s)
Language
German
HSG Classification
not classified
Refereed
No
Publisher
Gabler
Publisher place
Wiesbaden
Volume
71
Number
10
Start page
1161
End page
1190
Pages
30
Subject(s)
Division(s)
Eprints ID
2866