Elena Denisova-Schmidt
Title
PD Dr.
Last Name
Denisova-Schmidt
First name
Elena
Email
elena.denisova-schmidt@unisg.ch
ORCID
Phone
+41 71 224 7809
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Item type:Publication, Doing business and dealing with informality: challenges and opportunities(Routledge (United Kingdom), 2026-05-08); ;Amann, Wolfgang ;Christian Hauser ;Kleinhempel, MatthiasRaul SaccaniThis chapter explores the concept of informality, defined as the unwritten rules, open secrets, and hidden practices used to navigate social and regulatory systems. Drawing on empirical research conducted in the 2010s in select European countries, this essay examines how informality fosters creativity by allowing firms to adapt to restrictive environments while risking corruption. The analysis highlights the dual nature of informality, in which it can both support innovation and perpetuate unethical practices. This study invites global practitioners to understand the contextual nuances of informality in order to balance pragmatism with ethical responsibility and ensure sustainable business operations.Type:book section