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The role of dynamic managerial capabilities and organizational readiness in smart city transformation

Journal
Cities
ISSN
0264-2751
Type
journal article
Date Issued
2022-10
Author(s)
Guenduez, Ali Asker  
;
Mergel, Ines
DOI
10.1016/j.cities.2022.103791
Abstract
This study focuses on the dynamic managerial capabilities of smart city managers and the organizational readiness of a city administration required to drive smart city transformation. After reviewing the literature, we conducted semi-structured interviews with smart city managers in 40 smart cities. We identified five dynamic capabilities that effectively contribute to smart city transformation: seizing, sensing, innovation, integrative, and empowering capability. Our analysis also reveals that a city administration's organizational readiness plays a critical role in these transformative processes and relies on four factors: innovation readiness, resource readiness, a participatory and collective mindset, and strategic readiness. Based on our findings, we suggest a theoretical framework composed of 10 propositions that describe the mutual influences of these dynamic managerial capabilities and organizational readiness factors, together with their contributions to smart city transformation. We conclude with a discussion of the limitations and the implications for future research and practice.
Funding(s)
Smart Government Lab  
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
Elsevier
Start page
1
End page
16
Pages
16
Official URL
https://www.sciencedirect.com/science/article/pii/S026427512200230X
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/108190
Subject(s)

information managemen...

social sciences

Division(s)

IMP - Institute for S...

IFB - Institute of Ma...

Eprints ID
269200
File(s)
Thumbnail Image
Name

The role of dynamic managerial capabilities and organizational readiness in smart city transformation.pdf

Size

2.3 MB

Format

Adobe PDF

Checksum (MD5)

ded3cee5680ff31b5f90deb037df62f0

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