Smart Government Lab
Type
applied research project
Start Date
January 1, 2017
End Date
December 31, 2019
Status
ongoing
Leader contributor(s)
Member contributor(s)
Frischknecht, Ruth
Partner(s)
Stadt St. Gallen
PwC Schweiz
Funder
Method(s)
Szenariotechnik
Expertenpanel
Expertenpanel
Range
HSG + Partners
Range (De)
HSG + Partner
Eprints ID
247354
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Item type:Publication, Strategically constructed narratives on artificial intelligence: What stories are told in governmental artificial intelligence policies?What stories are told in national artificial intelligence (AI) policies? Combining the novel technique of structural topic modeling (STM) and qualitative narrative analysis, this paper examines the policy narratives in 33 countries’ AI policies. We uncover six common narratives that are dominating the political agenda concerning AI. Our findings show that the policy narratives' saliences vary across time and countries. We make several contributions. First, our narratives describe well-grounded, supportable conceptions of AI among governments, and show that AI is still a fairly novel, multilayered, and controversial phenomenon. Building on the premise that human sensemaking is best represented and supported by narration, we address the applied rhetoric of governments to either minimize the risks or exalt the opportunities of AI. Second, we uncover the four prominent roles governments seek to take concerning AI implementation: enabler, leader, regulator, and/or user. Third, we make a methodological contribution toward data-driven, computationally-intensive theory development. Our methodological approach and the identified narratives present key starting points for further research.Type:journal articleJournal:Government Information QuarterlyVolume:40Issue:1 - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Making cities smarter: Fähigkeiten für eine erfolgreiche TransformationType:discussion paperIssue:Nr. 002019 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Anwendung von Chatbots in der kantonalen Verwaltung: Wirkungsanalyse(Universität St.Gallen, 2021-12-31); ; - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Smart Government – Partizipation und Empowerment der Bürger im Zeitalter von Big Data und personalisierter AlgorithmenType:journal articleJournal:HMD : Praxis der WirtschaftsinformatikVolume:54Issue:4 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, How smart can government be? Exploring barriers to the adoption of smart governmentType:journal articleJournal:Information PolityVolume:2019Issue:24Scopus© Citations 82 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Citizen Participation in Smart Government: A Conceptual Model and two IoT Case Studies(Springer, 2020-03-07); ; ; Scopus© Citations 28
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