How smart can government be? Discussing the barriers of smart government adoption
Type
conference paper
Date Issued
2017-08-17
Author(s)
Research Team
Smart Government Lab
Abstract (De)
Smart information technologies are currently finding their way to government. As the range of available objective information technology increases, the gap to practically enacted technology widens. In order to benefit from the full potential smart government could deliver, public managers need to know the barriers that prevent objective technologies to be enacted. This study analyzes these barriers based on 35 interviews with Swiss practitioners with different roles: public managers, ICT specialists, consultants, etc. We find that there are two levels of barriers: (1) basic requirements and (2) higher-order requirements. We distinguish between organizational and institutional barriers that need to be addressed in different ways. While organizational barriers can be addressed by public managers directly, institutional barriers are subject to political initiatives.
Funding(s)
Language
English
HSG Classification
contribution to scientific community
Pages
17
Event Title
2017 IPMN Conference
Event Location
Shanghai
Event Date
16th-18th August, 2017
Subject(s)
Contact Email Address
kuno.schedler@unisg.ch
Eprints ID
251396
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Name
IPMN-Barriers of Smart Government.pdf
Size
212.36 KB
Format
Adobe PDF
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